Policies

RETURNs

Switchplates
If you are not happy with your switchplates, you can return them. A 15 percent fee will be charged on returns and exchanges.

Please reference the "family" image for each design to determine the configuration you're looking for. Our switchplates are made upon order. If you have any doubt, please email or call, we'd be pleased to assist you.

Shipping costs are not refundable unless the return is due to an error by Artifaqt.

If one of our switchplates ever breaks, we will replace it.

payment

Payment can be made with the following credit cards: VISA, MasterCard, Discover and American Express.

shipping

We ship by FedEx, UPS and USPS.

custom commissions

We are designer-makers and we have been doing product design and development for the hospitality industry for three decades. We continue to create for the hospitality industry even today. You can view the history of our studios on Facebook and Instagram. Please contact John at john@artifaqt.com

security and privacy

All orders and payment information are encrypted through Secure Socket Layer (SSL) for your security. Your information cannot be viewed or intercepted during transactions.

All the information you provide to us is strictly for internal use. We do not sell or share any of the information you provide us. We don’t know how to go about it and have no interest to find out.